Privacy policy.

At FretGuru, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

To be clear, we will never sell any of your personal info. Period.

Information We Collect

Personal Information:

When you make a purchase or register for an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, and payment details.

Transaction Information:

We may collect information about your transactions on our website, including the products you purchase, order history, and payment information.

Communication Preferences:

If you choose to subscribe to our newsletter or marketing communications, we may collect your email address and communication preferences.

Website Usage Data:

We may collect data about your interactions with our website, such as the pages you visit, the links you click, and your browsing behavior. This information helps us improve our website and provide a better user experience.

How We Use Your Information

Order Fulfillment:

We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

Marketing and Promotions:

If you opt-in to receive communications, we may use your email address to send you helpful advice on how to use our tools to get the most out of them, and create the highest performance from your guitar. We may also update you on new tool designs and techniques, share promotional offers, newsletters, and other updates about our products and services. You can opt-out of these communications at any time by following the unsubscribe instructions included in the emails or by contacting us directly.

Website Improvement:

We analyze website usage data to understand how visitors interact with our website and make improvements to enhance your browsing experience.

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information 100% confidential.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information stored in our database. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.

Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting to this page.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at fretguru@gmail.com, or through the web form on the “Contact” page on this website, or call us at (949) 212-3356.